MANAGEMENT SERVICES COMPANIES WITH YIELD MANAGEMENT. APPLICATION TO HOTEL INDUSTRYAuthor:
GUADIX MARTÍN JOSÉ.
Year:
2003.
University:
SEVILLA [
www.us.es].
Place of defense: ESCUELA SUPERIOR DE INGENIEROS DE SEVILLA.
Place of preparation: ESCUELA SUPERIOR DE INGENIEROS.
Summary: The services sector has a vital importance in business, hence the importance of analyzing corporate governance which integrates. During the development of the work has been tried, first, to analyze the problems in the companies in the services sector associated with the use of their inventory units. The problem arises due to the characteristics of the same, mainly because its perishability. It is a reality that the unsold units daily mean a loss of revenue. It also presents a chance for tickets in advance and segmentation delos customers so that, for some services, there is the possibility of selling them in advance or wait for moments close to their consumption with sales at higher prices. Thus does an opportunity cost associated with inventory which will be of enormous importance that the forecast of customer demand to be as close as possible to the actual. In addition, these features, companies in the services sector presentna capacity fixed in the short term. As its use must be done in the best possible way.