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INFORMATION TECHNOLOGY AND COMMUNICATIONS (TIC) IN THE RELATIONSHIP ADMINISTRATION PÚBLICA-CIUDADANOS. THE STATEMENT ELECTRONIC TAX ON THE BENCHMARKING OF CASES COLOMBIAN AND PERUVIANAuthor: CARDONA MADARIAGA DIEGO FERNANDO. Year: 2004. University: RAMÓN LLULL [ www.url.edu]. Place of defense: ESCUELA SUPERIOR DE ADMINISTRACIÓN Y DIRECCIÓN DE EMPRESAS-ESADE. Place of preparation: ESCUELA SUPERIOR DE ADMINISTRACIÓN Y DIRECCIÓN DE EMPRESAS-ESADE. Summary: At present, Latin American governments seek to answer some of the requirements imposed by the entry into the knowledge society through the mass implementation of e-government projects. These projects require evaluation processes that fill a void in the existing theoretical perspective, inter alia, geographic size, the skill level, the public service and finally the participants. In previous terms, this research faces the problem of identifying variables to measure what the public expects of eGovernment and how it is perceived, validating the model in the Colombian and Peruvian in the case of electronic tax payment on the level . After a process of qualitative research through document review and unstructured interviews with experts, was set up a theoretical framework that supported the approach of a valuation model that feeds on the theories of reasoned action and the technological model of acceptance their supplementary investigations. The proposed model is comprised of (5) builder lantentes and independent, Attitude, Ability, Trust, Relevance, and Satisfaction, which affect (2) builder latent and dependents, and the perception of citizens in front of his Expectation regarding the civil service through the use of ICT, all affected by variables instructive from the perspective of the citizen, and institutional environment. This model was refined with a validation process based on quantitative multivariate analysis of major factors and clusters, from late 2002 until early 2004. The contribution basic research focuses on theoretical and practical verification definition of a set of observable variables to measure a group of latent builder subjective and independent, linked to the perceptions and expectations citizens from eGovernment, identifying their coefficients affectation and its conformation from observable and measurable variables. This model complements existing models in the area of technology acceptance with a social perspective in the Latin American area that had not previously been addressed by the theorists.
THE AUDIOVISUAL SECTOR AND THE INFORMATION SOCIETY IN GALICIA. STATUS AND PROSPECTSAuthor: PEREIRA FARIÑA JOSÉ. Year: 2005. University: SANTIAGO DE COMPOSTELA [ www.usc.es]. Place of defense: FACULTAD DE CIENCIAS DE LA COMUNICACIÓN. Place of preparation: CIENCIAS DE LA COMUNICACIÓN. Summary: This dissertation is motivated by the need to understand the implication of the first cultural industry in Galicia, audiovisual, with the patterns that define the Information Society. The work is divided into two parts. In the first, the author creates a system of indicators to measure the involvement of any industrial sector with the IS, if and when placed in a Western community. In the second part, this metric is experienced empirically with the audiovisual sector galician, using as a reference the five-year period 2000-2005, with emphasis on the 2001-2002 biennium. This period of time is motivated by being the first to notice the influence of the Galician Audiovisual Act, passed in the year 1999, which determines the strategic value of this sector in Galicia. In this research paper discusses three aspects that make up the three main objectives of the Information Society: the advancement of the quality of life that implies SI, the transformation of the product "information" in market value and the degree of commitment the audiovisual sector with the appellation of origin, "made in Galicia." Based on this classification, he examines the role of government, the public and, fundamentally, the productive sector audiovisual galician. E work follows a methodology hipotético-deductiva it set three goals, three scenarios, where a theoretical framework provides a definition of the Information Society and where it analyzes the different metrics used in the world for the Information Society, a analysis of data collected through surveys and in-depth interview and the final wording. INNOVATION SENSE: GUIDES TO ENGAGE IN THE PROJECT THROUGH THE RESEARCH.Author: LOERA HERNÁNDEZ IMELDA DE JESUS. Year: 2005. University: POLITÉCNICA DE CATALUÑA [ www.upc.edu]. Place of defense: AULA CAPELLA - ETSEIB. Place of preparation: ETSEIB, EDIFICI H PLANTA 10 CAMPUS SUD.
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